Pre-Order Updates

Status of Pre-Orders (by brand) as of 15 December 2025
  • (BATCH 1)
  • BKL >> ARRIVED. Starts processing on Tuesday
  • ILNP >> part shipment arrived, applicable orders all shipped now. Unshipped orders means the rest is delayed and wont ship till January now.
  • (BATCH 2)
  • Cuticula >> on the way to RC HQ
  • Lumen >> on the way to RC HQ
  • (BATCH 3)
  • Rogue >> running late, may not dispatch in time for Christmas
  • By Vanessa Molina >> running late, may not dispatch in time for Christmas
  • Fancy Gloss >> running late, may not dispatch in time for Christmas
Orders will only ship when complete and are subject to delays beyond our control and will always be shipped ASAP upon arrival. Thanks for your understanding and patience. Please email if you need any help! 

 

Royal Mail Delivery Delays
We are seeing some delays in the RM mail system. A recent example: a package was only scanned 6 days after collection. So if you have no updates or scans for a few days, dont worry as it could just be due to a delay in Royal Mail. All RM services (except for special delivery) are not guaranteed time deliveries so can experience delays. Unfortunately, we are not able to chase up nor do we have access to further info on the back end. In the worst case of failed delivery after 2 weeks of expected delivery date, please approach us and we will put in a claim with Royal Mail. We do apologise for this if it affects you and appreciate your patience and understanding.