Pre-Order Updates

Status of Pre-Orders (by brand) as of 22 August 2025
  • (BATCH 1)
  • Phoenix Indie July restock + collection >> ARRIVED. Applicable orders shipped.
  • (BATCH 2)
  • BKL restock + Aug collection >> arriving approx. 26 Aug
  • Rogue/GPL duo >> arriving approx. 26 Aug
  • (BATCH 3) 
  • FUN Lacquer restock >> arriving approx. 29 Aug
  • (BATCH 4)
  • Ethereal Lacquer restock + rewind + Cracked Lacquer collab >> DELAYED. Dispatch early Sep. Please contact us if you prefer not to wait and want a swap or a refund.
Orders will only ship when complete and are subject to delays beyond our control and will always be shipped ASAP upon arrival. Thanks for your understanding and patience. Please email if you need any help! 

 

Royal Mail Delivery Delays
We are seeing some delays in the RM mail system. A recent example: a package was only scanned 6 days after collection. So if you have no updates or scans for a few days, dont worry as it could just be due to a delay in Royal Mail. All RM services (except for special delivery) are not guaranteed time deliveries so can experience delays. Unfortunately, we are not able to chase up nor do we have access to further info on the back end. In the worst case of failed delivery after 2 weeks of expected delivery date, please approach us and we will put in a claim with Royal Mail. We do apologise for this if it affects you and appreciate your patience and understanding.