Terms & Conditions

Welcome to Rainbow Connection (“Rainbow Connection”, "rainbow-connection.co.uk",“we”, “us”). This website and its related services are made available to you in accordance with the following Terms & Conditions, and any other rules posted on this website (collectively, the “T&C”). By browsing, accessing, or using this website, or by using any facilities or services made available through it, or by transacting through or on it, you are agreeing to the T&C. We may modify the T&C from time to time. Please read the T&C and check back often. If you do not agree to the T&C and/or any change to it, then you must immediately stop using this website.


Supply of Goods
The T&C applies to the use of this website, and to any contract between you and us for the supply of goods on this website.
Personal Details

In order to make purchases on this website, you will be required to provide your personal details. In particular, you must provide your real name, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.


You agree that all communications between you and us relating to this website and the purchase of any goods from it will be made by email, and that for all purposes a communication by email is to be considered a communication in writing. Our main contact email address is set out on our home page. We will always contact you at the email address you have given us when registering as a user of our website. When either of us sends the other an email to the correct address, the sender can assume that it has been received as soon as the recipient is able to access it. We monitor our email boxes regularly and we would ask you to do the same to make sure that all messages are read as soon as possible after receipt.

By providing your contact information to us, you allow us to contact you by telephone, facsimile and e-mail, and to advise you of products and services which may be of interest to you. You also expressly permit us to send you electronic messages containing such information.


All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just an acknowledgement that we have received it.

Once we have received payment for your order, we will send you an email accepting your offer to purchase the goods, and the contract will be concluded at that time. The sale contract is therefore concluded in the United Kingdom and the language of the contract is English. You will not be entitled to any form of exchange, refund, or return once the contract is concluded.


Refusal of orders
I reserve the right to cancel part of an order or whole orders under certain circumstances without prior notice. Payments will be refunded ASAP if payment is made. I also reserve the right to refuse to serve customers that there has been problematic with in the past.

On this website we require you to pay for your purchases by Paypal or any other methods which may be clearly advertised on this website from time to time. You will be asked to provide details of your chosen card each time you fill in your order. If Paypal is unable to charge your designated card, we will not ship the goods but contact you by email and ask you to contact your card issuer to sort the matter out or to provide us with alternative satisfactory means of payment. If you have continued difficulties with payment methods, we may cancel any outstanding orders.

We take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from this website.

Once we receive your payment, we will ship your order as soon as possible. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

All reasonable care will be taken to suitably package the items in your order for shipping. In the event that any or all items in your order get damaged or go missing during shipping due to circumstances not caused by us or are beyond our control, we cannot be held liable. Any refunds/replacements are on a case by case basis.

Please ensure that the correct address is provided. Also, we do not deliver to PO Boxes. If your order is returned to us because an incorrect or inappropriate address was provided by you, you will have to pay for the additional shipping costs incurred to resend it to you.

The goods purchased from this website are shipped by Royal Mail or any courier services deemed appropriate by us. As a result, risk of loss and title for such goods pass to you upon our delivery to the carrier.

We will retain postage receipts and tracking numbers for a period of two (2) months from the date of shipment, after which they will be disposed of.

You are responsible for all taxes and duties that may be imposed by the customs authorities in your country.

Intellectual Property Rights
Your use of this website and its contents grants no rights to you in relation to any copyright, designs, trademarks, and all other intellectual property relating to the material displayed on this website. You may save or print any web pages or order forms as you make purchases from this website or to provide you with records of your purchases or of goods you want to buy. However, you must not copy, download or distribute any material from or pages of our website for any other purpose.

We have made every effort to display as accurately as possible the colours of our goods that appear on this website. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour or design of products will be completely accurate.  If you are uncertain about a colour I strongly suggest that you use Google to get a better idea of what the colour will look like on your nail and maybe a better picture of the bottles.

Limitations and Exclusions
We are not responsible for losses not caused by our breach or negligence, indirect or consequential losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity).

We are also not responsible for failure to meet any of our obligations under the T&C where such failure is due to events beyond our reasonable control.

We do not warrant and we exclude all liability in respect of the accuracy, completeness, fitness for purpose, or legality of any information accessed using our services or website or otherwise; and your use of any information or materials on our website (which is entirely at your own risk and it is your responsibility).

From time to time there may be information on rainbow-connection.co.uk that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order).