Returns Policy

If your goodies came broken, damaged or defective, we are very sorry and can either refund or replace the product. Please contact us within 7 days of receiving your order – info@rainbow-connection.co.uk

If the problem involves a broken/damaged bottle, please be sure to prepare photographic proof to support your claims.

Due to the nature of our products sold, we cannot accept returns since we are unable to tell if the product has been opened or used. Please understand that this is a hygiene issue – we want you to be happy so if you have any questions or concerns before buying, please feel free to contact us.